The term “MB Transport Recovery” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without our prior written consent.
MB Transport Recovery retains all intellectual property rights to the material that appears on this website, including graphical images and text. Material on the web site can only be printed or downloaded for personal use. You may not create a website in any form, from text or images on the site, without prior written permission from MB Transport Recovery. No part of the site may be reproduced, transmitted or stored in electronic or non electronic format without prior written permission of MB Transport Recovery.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Vehicle recovery and transport terms and conditions
By placing a booking with us you are deemed to have fully accepted our terms and conditions.
You must take all precautions for your own safety and that of any occupants of your broken down vehicle at all times.
MB Transport Recovery shall not be liable for loss of or damage to any vehicle prior to loading and after discharge from the transporting vehicle, howsoever such loss or damage arises, except during handling of vehicles held by us. MB Transport Recovery does not accept any responsibility for the loss of or damage to the contents of any vehicle at any time, it is deemed that the customer has removed all valuable personal belongings and contents from the vehicle before the vehicle is loaded on to our truck or handed over to our driver.
The confirmation of booking or our acceptance to transport a vehicle does not imply that the vehicle will actually be loaded. Actual loading and/or delivery will depend on any circumstance, which may prevent MB Transport Recovery from reaching the collection point or destination and actually loading / unloading the vehicle. We reserve the right to cancel or delay any shipment without penalty and / or liability.
All bookings must be paid for prior to or at the time the vehicle is handed over, accepted method of payment are
bank transfer, credit/debit card or cash in advance or at the point of collection/delivery.
If MB Transport Recovery are instructed to collect a vehicle on or after any particular day/time, yet are unable to collect the vehicle due to the vehicle being unready at the collection point or funds being uncleared, or any other reason out of our control, then the contract shall be deemed terminated and MB Transport Recovery shall be entitled to claim full payment for the transportation order.
MB Transport Recovery reserves the right to the charge the customer for any costs incurred by MB Transport Recovery during the transportation of your vehicle such as congestion charges, toll charges, ferry charges, low emmision zone charges etc
Our driver(s) will wait for a maximum of 30 minutes, if the driver is required to wait any longer, then a waiting charge shall be applied. The charge is currently £45.00 per hour for each driver. Drivers reserve the right to refuse the loading of a vehicle if it is considered by him/her unsafe to do so, for whatever reason, the driver has absolute discretion on the decision.
During our period of responsibility which is whilst the vehicle is loaded on our truck, all vehicles are covered by our ‘Goods In Transit’ insurance, a copy of which is available on request. Any additional insurance required for loads in excess of our ‘Goods in Transit’ insurance, will be negotiated and may invoiced separately.
Whilst every effort is made to keep to promised delivery schedules, MB Transport Recovery will not be held responsible for late or failed collections or deliveries due to unforeseen circumstances beyond our control such as road works, traffic delays or accidents, breakdowns or adverse weather conditions etc.
Any damage not notified on the delivery note, will not be accepted by us, unless we are notified in writing within 48 hours of the delivery, and the damage can be viewed by us, prior to any repairs. Any damage notified to us on the delivery note, estimates must be submitted within 7 days and we reserve the right to claim any replaced part, as proof of damage. MB Transport Recovery will not be held responsible for any damage that cannot be attributable to negligence on behalf of MB Transport Recovery or their staff for example Acts of God (Storm damage, Bird Strike, Bird Droppings, etc.), stone chips, acts of vandalism not preventable by MB Transport Recovery. MB Transport Recovery will not provide or be liable to any hire cars, replacement vehicles or compensation whilst the vehicle is being repaired.
Cancellation and Refund Policy.
MB Transport Recovery reserves the right to charge the full call out charge of £65.00 or the full cost advised at the time of booking for the specific booking once at location of the vehicle to be transported / recovered even if the customer decides not to have the vehicle transported or recovered. No refunds will be given for cancellations made less than 48 hours prior to the agreed transport date if a booking was made in advance. No refunds will be given after the vehicle has been transported. No refunds will be given for any change made by the customer to the collection or delivery address.
For more information or if you have any questions, please use the contact us section of this website.
Your affordable, reliable vehicle transport service.
Your vehicle can be collected anywhere in the UK and delivered to your door.
My nephew’s car needed to be taken to a garage as his car broke down, my nephew looked on internet and rang this company, arrived on time, extremely polite and helpful couldn’t do enough took great care of the car loading and unloading even helped me put car into a space at the garage as staff at the garage were not forth coming, he was fantastic went the extra mile. Called him again as garage said car could not be done under warranty, so he collected the car from garage to bring the car home, again very helpful even pushed car to a safe place until it could be fixed absolutely brilliant. Will be making sure we keep his number for any thing in the future
Went out of my way to find this company on Google just so I could leave a review as Matthew is fully deserving of his 5 star rating. 8.30 am after what i can only imagine to be a long drive down the m6 to drop the car to me he still offered to jump start the battery for me so I could move the car onto my drive and off the road. No hesistation in reccomending him to anyone else
MB Recovery is absolutely fantastic. After calling round a few other companies (who just seemed to pluck a figure out of the sky). I called MB Transport Recovery, I was advised my recovery job would come under the standard fixed minimum charge. My Ford Fiesta was recovered, and before I knew it was at the garage, which gave me piece of mind. Matthew is really honest, fast, reliable and very friendly. Not like some of the other companies I contacted. Would definitely recommend to all my friends and family. In fact I have on Facebook.
I was a little nervous choosing a car delivery on-line as I have not done this before however Matthew was great. He provided a really professional service. He took photos of the car when he collected it and let me know when he had loaded it. He kept me up to date with delivery times as he got stuck in traffic on the way. The car was delivered on a single car transporter just as he said it would be. Reasonable price for delivery. Would definitely recommend you use him and I would use him again. My daughter is so happy with her new car.
Matthew provided a perfect service throughout. He is presentable, polite, friendly and keeps you updated throughout the collection/ delivery process. Thanks & Kind Regards. Paul Jaxon
Great service. Would highly recommend
Excellent and quick service.. would recommend
Excellent Service from Matthew. Picked up and dropped off at the times stated. Great communication during the journey and he took good car of my newly restored car from start to finish. I would highly recommend him and would definitely to use him again.
Excellent service, dropped my jeep off in North Wales, highly recommended